Order Cancellation Policy

This Order Cancellation Policy explains when an order may be canceled and what happens after a cancellation request.

1. Cancellation Window

You may request cancellation within 48 hours after placing an order, provided the order has not already been shipped or otherwise become non-cancelable in the fulfillment process.

A cancellation request is not final until we confirm that the order has been successfully canceled.

2. How to Request Cancellation

Please contact us as soon as possible using the Contact page or the current contact information displayed in the website footer. Include your order number and the email address used for the order so that we can locate it quickly.

3. Orders That Have Already Shipped

Once an order has shipped, it can no longer be canceled. After delivery, an eligible item may instead be returned under our Return & Refund Policy.

We do not provide direct exchanges. If you want a different item, size, color, model, or version, return the eligible original item and place a new order separately.

4. Cancellation Refunds

If a cancellation is approved after payment has been captured, the refund will be issued to the original payment method. We generally process an approved refund within 1–3 business days. After the refund is issued, your bank or card provider may require an additional 5–10 business days to post the funds to your account.

5. Changes to This Policy

We may update this Order Cancellation Policy from time to time. The current version will be posted on this page.

6. Contact Us

If you have questions about canceling an order, please use our Contact page or the current contact information displayed in the website footer.